Do I need to fill out all of the information on the "my profile" tab?

August 5, 2021

A hand drawn graphic of a hot air balloon.

You only need to complete the full profile if you are using our SAO to apply to schools. If you may be using the SAO in the future, you can get a head start by completing the profile now.

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Featured School: Wilbraham & Monson Academy

Do I need to fill out all of the information on the "my profile" tab?

All of the boxes are grayed out in the "my profile" tab, why can't I edit / input information?

How do I invite another parent to be able to view and make changes for my student?

Do I need to fill out all of the information on the "my profile" tab?

How do I change the email on file?

How do I change or update my username?

Why is student demographic information collected?

Why do I need to renew my Parent/Guardian account?

The Parent / Guardian on the existing account is deceased or otherwise incapacitated, how can I access the account?

I am not receiving a username or password reset email. What do I do?